Friday, 26 August 2016

A research critique of two research projects

By Garland-Waide Bradford

Public Service broadcasting now and in the future – audience attitudes

The Title, Public Service broadcasting now and in the future – audience attitudes is an accurate description of the research project

The abstract is representative of the research that was being conducted. It describes the reasons why the research is import. It does draw a comparison between Public Service Broadcasting (PSB) and commercial broadcasting, that is a comparison in terms of the market the BBC shares with a channel like ITV.

The Abstract and the Introduction have some differences. The introduction focuses on the reason for the research. It also describes in detail how the research will be conducted. The abstract describes the current state of broadcasting. It is the justification behind why the research is being conducted.

The research problem can easily be overlooked. It is a single paragraph introducing section four in the research paper. It is logical that it would follow after the Introduction which describes the purpose of the research.

The study is meant to look understand what the audience experience of PSB is. It is trying to determine what role it plays in the lives of the audience.
The research paper does not outline the research questions the research is meant to answer. It describes the purpose of the research task. It could be best rephrased as, What does the audience believe of the PSB the BBC and how did they come to this understanding of the BBC?

The author draws on the findings of the research but does not refer to previous research that had been conducted. There is no references to academic sources. These are not important to the understanding of the purpose of the research. The use of the research would inform the strategic path the BBC would follow moving forward. Therefore, the research is not based on any prior theory on PSBs.

This research could be used a conference paper. It works a look into a type of audience research paper that had been conducted.  The paper can also be used by  a researcher who would want to condusct similar research as an case study on research.

What prior research on this question is mentioned and what is the author’s explanation of why answers provided by the prior research are inadequate?
The researcher does not mention prior academic research sources.  This leaves a big gap in terms of which theory the research is based on.

Has the author examined the relevant literature on the topic and persuasively explained why the research question posed has not yet been satisfactory answered?

There is no indication that the researcher had made use of a literature review to look into past research on the subject. There are indications that the researcher had made use of readily available data but there’s no indication what the source is. All indications point to the possibility that the information was found during the research in the study.

There is no theoretical framework discussed, nor has the author indicated which theorists were made use of to design the framework of the research.  This does not hurt the study in that the research paper is interested in answering specific elements of how the audience experience PSB.

The author relies heavily on the information that was gathered during the course of the research to back up the claims that has been made in the research. This helps with the overall formulation of the paper. The information was gathered in a cross sectional study which gives the reader an insight into the audience attitude during a specific point in time.

The sample size was to be as inclusive as possible with regards to representing as much of the BBC’s viewership as possible. However, the type of sampling used was a deliberative sample.


The target audience was all viewers of the BBC and ITV from across the United Kingdom. The available audience is the 126 participants in the interview process and the 4577 respondents in the quantitative part of the research. The populations size was sufficient for the way in which the researchers designed the study


The analytical approach is consistent with the research question that was posed. The way in which research is designed makes it possible for the researcher to more accurately describe the findings of the research question and speak to it.

The research data and results are presented in graphs which is then described using text. It gives a clear indication of what the research was able to come up with.


The research paper does not make use of a theoretical framework to formulate the research around.  Nor are there any research questions to answer in the research. The research paper does try to understand what audience attitudes and believes about PSBs are.

The study does not go into great detail in discussing its limitations. However, touches on the limits within what  constitutes a PSB. This is discussed from different perspectives within the research.

There is an ample amount to theoretical framework available for researchers to tap into with regards to audience research. This would help shape the research a little more. Through a literature review the research would have been able to look at past trends and understand what type of changes have happened over the period of time in between the first few audience studies and the current study. This would give better insight into the evolution of audience beliefs and attitudes, as well as how they have developed over time.

The conclusion builds on the research that had been conducted. It gives a  summary of the findings and what the imlicaitons of the findings are to PSBs in the United Kingdom. It gives a chronological summary of the research that was conducted.

Public Broadcasting in Africa
Yes, the title is an accurate description of the research project.

The abstract accurately describes the research project. It gives a broad overview of why the research is important and what will be researched.

The introduction clearly sets out what the reason for the research is. It is different to the Abstract. It gives a better description of the reasoning behind the research. It links up to the Abstract which describes the organisations larger goals. The research is aligned to the bigger purpose of the organisation responsible for the research.


There is no clear research problem set out. The researchers conducted the research based on data available as part of public record.

The purpose of the study is clearly stated as looking into South Africa’s PBS broadcasting space. The reason behind it being that PBS plays an important role in maintaining an active democratic public. Its role is to not only entertain and educate but to also inform the general public.
The author does not have a research question. It is not possible to turn the description of what the research study wants to achieve into a single research question.

The author draws on data that is available to the public to access. The author also compares the current research to that of research projects conducted in the past. The research is important in that it looks at the role of PBS in a developing country with a young democracy. The role of the media is crucial in maintaining a robust political and economic system in South Africa.  This is the type of research that could be published in a major communications studies journal.

The author mentions that this report is similar to that of 11 other reports on PBS in other African countries like Nigeria, Kenya and Mali.

The author references the legal regulations that  govern broadcasting as well as the PBS service provider the South African Broadcast Corporation (SABC). This is the sum of the literature review. There is no indication of the theoretical framework that the research is built on. Nor, does the author make use of case studies to discuss how the theory had been applied before. The reference to previous studies did not go in depth with the findings of these studies. It was only mntioned that other countries had been studied.

There is no theoretical framework discussed. The research is being conducted making use of the laws and data available to the public to conduct its research.

The author discusses the importance of the research in the findings that the research had been able to show.  The research looks at the challenges facing PBS in South Africa. It also looks at what the future of PBS would look like and how the SABC can chart a way forward. Understanding the current nature of the entity is important in being able to accomplish this.

The data is gathered during a cross-sectional period. The study looked at the information available in public record as well as the laws governing broadcasting in South Africa. The author made use of secondary research sources to conduct the research. There isn’t a discussion on the samples being used to conduct the research.

There is no research question therefore the analysis of the data is not consistent with it but it is consistent with the research design.
The results of the research is discussed in an extended text on the findings and recommendations. This section critically analyses the data that was used to study PBS in South Africa. The statistics that have been used in the study have been explain to give insight into what it the mean as well as their impact on the study.

This study is important because it looks deep into what the current state of PBS in South Africa is. It also looks into how it can be changed and aligned to the overall goal of promoting democracy and social cohesion.

No limitations were discussed in the study.


The conclusion contains recommendations that are directly related to the policy makers as well as institutions regulating PBS in South Africa. No new information is presented but the information within the research paper itself is consolidated.

Sources Consulted

Human Capital. 2008. Public service broadcasting now and in the future audience attitudes. A report plus research appendix by Human Capital. [O].

Lloyd, L, Duncan, J, Minnie, J, & Bussiek, H. 2010. Public broadcasting in Africa. A survey. South Africa country report. [O].

University of South Africa. Department of Communication Science. 2016.  CMNHONE


University of South Africa. Department of Communication Science. 2016. Media research: Tutorial letter101/0/2016 for COM4802.

Media institutions and audience research techniques

By Garland-Waide Bradford

Research provides insights to the world. It has been on of the key driving forces behind improving the lives of people around the world. The discipline when applied to media institutions and audience often lead to interesting ways of looking at these elements.  Both play a key role in how the media landscape is formed and interact with each other through various means (Mytton 1999: 11).

It’s, therefore, important to have a set of research tools that have been created and are used to delve into both media institutions and audiences. Although research can be found in the STEM (Science, Technology, Engineering and Math) fields each one has its own research systems which rigorously test its findings. The same applies to the media.
The research techniques that are deployed in the media have been adapted for how these organisations operate, the products they make as well as the audiences (Mytton 1999: 13).

Media institutions are researched making use of a different set of tools. These tools are; Archive Research, Discourse analysis, Interview, Ethnography and participant observation (Stokes 2003: 81). The content media organisations generate are researched using, semiotics, content analysis, discourse analysis, genre study, auteur study and star study (Stokes 2003: 120).  Each of these tools are sharpened for a particular purpose. Using the correct technique for the right purpose allows the researcher to reach insights that could lead to the advancements in that field.

These research methods can be defined as being both qualitative and quantitative. Archive research, Discourse analysis, and interviews fall into qualitative research. This form of research looks deeper into the content of texts.

Archive research has the research going through data that had been captured in the past. This requires the researcher to look into the records available (Stokes 2003: 81). Whereas Discourse analysis looks at the data that current media workers are generating. Interviews can combine both looking into the past and understanding the present through sitting down with media workers and interviewing them (Stokes 2003: 81).

The Qualitative research tools of content and narrative analysis can be used to understand what is being said. It will also give a different angle on the way in which research is captured. It allows the researcher to encode the content into understandable and quantifiable data.

Ethnography and participant observation looks into the anthropological aspect of the media. That means that it looks deeply into the relationships that exist in the communities outside the West (Stokes 2003: 81).

The media makes use of signs and symbols on a daily basis to communicate meaning. Meaning is at the centre of entertainment, education, and information dissemination. The way in which these texts are constructed is how the audience consumes the content and understands it. Being able to study these allows the research to link these ideas to the culture in which they are found (Stokes 2003: 120).

Auteur study, genre study and star studies requires the researcher to look into texts through which these categories can be studied and understood (Stokes 2003: 120).

Audience research also makes use of qualitative and quantitative methods to understand the nature of these groups (Mytton 1999: 14). The rise of social media and digital platforms created a splintering in audiences. It makes it possible for media institutions to focus on niche audiences. But, it is also important to understand how this dynamic plays out in the developing market.

Quantitative research sees the researcher choosing a sample from within the audience.  There various ways in which a sample group can be chosen (Mytton 1999: 20).  They then make use of a tool that makes it possible to collect quantifiable data. The data is linked to preselected categories which the research is interested in. The sample also determines the method through which the participants will be reached. One of the most popular quantitative research methods used to measure audience participation is the ratings system (Mytton 1999: 20). This can be seen in how many radio and television broadcasters shape their schedules according to the numbers the ratings indicate.

Sources Consulted

Holt, J & Perren, A. 2008. The media industries: history, theory, and method. Oxford: Wiley- Blackwell.

Lesame, Z, Mbatha, B & Sindane, S. 2012. New media in the information society. Pretoria: Vn Schaik

Mytton, G. 2007. Handbook on radio and television audience research. (Web edition). Paris: UNICEF and UNESCO.

Stokes, J. 2003. How to do media and cultural studies research. London: Sage.
University of South Africa. Department of Communication Science. 2016.  CMNHONE

University of South Africa. Department of Communication Science. 2016. Media research: Tutorial letter101/0/2016 for COM4802.

Science. 2016. Media research: Tutorial letter101/0/2016 for COM4802.

Studying media audiences and institutions

By Garland-Waide Bradford

The media landscape has been changing for more than a hundred years. The inception of radio and silent film at the end of the 19th century created a new realm of communication (Lesame, Mbatha & Sindane 2012: 2). If you have considered that for the first time media was accessible almost globally. The barrier to access was low, for radio you didn’t have to be able to read to understand the information (Lesame, Mbatha & Sindane 2012: 2).

It also gave birth to the media company. It also meant that organisations could make use of cultural products like drama, comedy, storytelling and the like, as a means to generate a profit using the media radio and film (Lesame, Mbatha & Sindane 2012: 2).  Understanding how mass media worked also created a need within academia to study the phenomenon, its role within communities and how it would influence these communities.

The thirty years or more the media landscape has changed dramatically (Lesame, Mbatha & Sindane 2012: 3). To be able understand these changes the research has to be able to look at the changes from both an institution point of view as well from how audiences are a part of these changes.

Media Institutions
The role of media institutions is usually split into two camps (Stokes 2003: 75). One side you have the practice or business of media and on the other you have the academic pursuit to understand the phenomenon. These two sides have been known for not always getting along. However, both are important to the way in which the media functions (Stokes 2003: 75).

This makes it more difficult to define a media institution. One way of looking at it is as an organisation that disseminates cultural products for profit or studies these products and the way in which they are disseminated (Stokes 2003: 75). But, what is culture and what are these products. These are determined by the institution that makes use of each. Not an easy way to try to explain it.

The roles of each is also dependant on what type of cultural product they make use of. What does that mean? A radio station will focus on radio. A newspaper will focus on the printed word. However, both companies can be part of a larger parent company. It muddies the water a little, but it starts taking us in a direction of what they are (Stokes 2003: 75).

These organisations make use of media that can reach hundreds, thousands, hundreds of thousands if not millions of people. It would be dismissive to merely say that the media does not influence people’s lives or their images of themselves (Stokes 2003: 76).  

A focus on race would be helpful to understand how these institutions can have an impact on groups of people as well as one group’s impression of another group.  Through studying media institutions an academic institution can more accurately describe how, why, and the conditions under which this influence takes place(Stokes 2003: 79).  

Understanding how a media institution is constructed also helps understand how decisions are made, and what the repercussions could be. With the rise of electronic digital media and digital media companies the landscape of how people consume media products has changed. It also means that they in which a media institution interacts with an audience has also changed (Lesame, Mbatha & Sindane 2012: 29).

Media institutions play an important role in the lives of a society. Their make up looks different in every country (Stokes 2003: 75). They are also subject to laws and rules that shape them. In turn they shape the lives of the individuals who consume their products.

Media Audiences
Semiotics studies the meaning behind the signs and symbols that communicate meaning. This is what media institutions use to communicate to audiences and also study (Mytton 1999: 10).  As indicated above the media has a way to influence how we perceive the world.

Studying an audience doesn’t just focus on how the media has an impact on a community. It also looks at how people prefer to consume media (Mytton 1999: 14). This is important in understanding the motivations behind why people consume media and the way they prefer to do so. The explosion of smart devices has made it possible for people to consume media on the go. This changes the dynamic which exists between audiences and the media institutions.

Without an audience a media institution may have to close its doors. Understanding the habits of an audience allows a media organisation adapt its strategy. This is a business pursuit (Mytton 1999: 18). The academic pursuit would be to investigate the nature and dynamic behind an audience.

The relationship between media institutions and the audience is interdependent (Mytton 1999: 18). Many have come to rely on media organisations for the information they consume. It also has had a great impact on communities. Understanding an audience helps a media company plan the type of media an audience would like to consume (Mytton 1999: 18).


Sources Consulted
Holt, J & Perren, A. 2008. The media industries: history, theory, and method. Oxford: Wiley- Blackwell.

Lesame, Z, Mbatha, B & Sindane, S. 2012. New media in the information society. Pretoria: Vn Schaik

Mytton, G. 2007. Handbook on radio and television audience research. (Web edition). Paris: UNICEF and UNESCO.

Stokes, J. 2003. How to do media and cultural studies research. London: Sage.
University of South Africa. Department of Communication Science. 2016.  CMNHONE

University of South Africa. Department of Communication Science. 2016. Media research: Tutorial letter101/0/2016 for COM4802.